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Privacy Policy

1. General rules.

1.1 This Privacy Policy describes how WIP.lv (hereinafter also referred to as the "Data Controller") collects, processes and stores personal data that WIP.lv obtains from its customers and persons who visit the website (hereinafter also referred to as the "Data Subject" or "You").

1.2 Personal Data means any information relating to an identified or identifiable natural person, i.e. the Data Subject. Processing means any operation relating to personal data, such as obtaining, recording, transforming, using, viewing, erasing or destroying it.

1.3 The Data Controller shall comply with the principles of data processing as laid down in the legislation and shall be able to confirm that personal data are processed in accordance with the legislation in force.

2. Collection, processing and storage of personal data.

2.1 Personally identifiable information is collected, processed and stored by the Data Controller primarily through the website and email.

2.2 By visiting and using the services provided by the website, you agree that any information provided will be used and managed in accordance with the purposes set out in the Privacy Policy.

2.3 The data subject is responsible for ensuring that the personal data provided are correct, accurate and complete. Knowingly providing false information is considered a violation of our Privacy Policy. The Data Subject is obliged to notify the Data Controller immediately of any changes to the personal data provided.

2.4 The Data Controller shall not be liable for any damages suffered by the Data Subject or third parties as a result of incorrectly submitted personal data.

3. Processing of customers' personal data.

3.1 The Data Controller may process the following personal data:

3.1.1. Name
Contact details (e-mail address and/or telephone number)
3.1.3. any other information provided when contacting us.

3.2 In addition to the foregoing, the Data Controller shall have the right to verify the accuracy of the data submitted using publicly accessible registers.

3.3 The legal basis for the processing of personal data is Article 6(1)(a), (b), (c) and (f) of the General Data Protection Regulation:

(a) the data subject has given consent to the processing of his or her personal data for one or more specified purposes;

(b) the processing is necessary for the performance of a contract to which the data subject is a party or for the performance of measures at the request of the data subject prior to the conclusion of the contract;

(c) processing is necessary for compliance with a legal obligation to which the controller is subject;

(f) processing is necessary for the pursuit of the legitimate interests of the controller or of a third party, except where the interests or fundamental rights and freedoms of the data subject which require the protection of personal data override such interests, in particular where the data subject is a child.

3.4 The Data Controller shall store and process the Data Subject's personal data for as long as at least one of the following criteria applies:

3.4.1 Personal data is necessary for the purposes for which it was received;
3.4.2. while the Data Controller and/or the Data Subject may exercise their legitimate interests, such as, for example, by lodging an objection or bringing or pursuing legal action, in accordance with the procedures set out in external laws and regulations;
3.4.3. as long as there is a legal obligation to retain the data, such as under the Accountancy Act;
3.4.4. as long as the Data Subject's consent to the processing of personal data is valid, unless there is another lawful basis for the processing of personal data.

Upon termination of the circumstances referred to in this paragraph, the Data Subject's personal data retention period shall also terminate and all relevant personal data shall be permanently erased from the computer systems and electronic and/or paper documents that contained the relevant personal data, or such documents shall be anonymised.

3.5 In order to fulfil its obligations towards you, the Data Controller has the right to transfer your personal data to business partners, data processors who carry out the necessary data processing on our behalf, such as accountants, courier services, etc. The Data Processor is the controller of the personal data.
Upon request, we may transfer your personal data to public and law enforcement authorities to defend our legal interests where necessary by drafting, submitting and defending legal claims.

3.6 When processing and storing personal data, the Data Controller shall implement organisational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure or any other unlawful processing.

4. Data subject rights.

In accordance with the General Data Protection Regulation and the laws of the Republic of Latvia, you have the right to:

4.1 Access to your personal data, information about its processing, as well as the right to request a copy of your personal data in electronic format and the right to transfer this data to another controller (data portability);
4.2 Request the rectification of incorrect, inaccurate or incomplete personal data;
4.3 Delete your personal data ("be forgotten"), except where required by law to retain the data;
4.4. withdraw your prior consent to the processing of personal data;
4.5 Restrict the processing of your data - the right to request that we temporarily cease processing all of your personal data;
4.6 Contact the State Data Inspectorate

You can send a request to exercise your rights to the customer support email info@wip.lv

5. Final provisions

5.1 This Privacy Policy has been developed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), as well as the applicable laws of the Republic of Latvia and the European Union.

5.2 The Data Controller shall have the right to make changes or additions to the Privacy Policy at any time and without prior notice. Amendments shall become effective upon their publication on the WIP.lv website